At Home Care is continuing to monitor Coronavirus (COVID-19) and has implemented strict measures to keep our families, teams and community safe. We are following Government advice and providing regular updates to our families and team.
During this challenging time the health and safety of our families and people is our priority. If you have any questions at all, please contact At Home Care on 9381 3344.
The home care and nursing services At Home Care provide are essential and proceeding as normal. We have a large team of over 400 carers and nurses and can continue to provide our families with consistency of care, even if one or more regular carers were unavailable.
In response to the Government recommendations regarding social distancing we have reviewed all rosters to reduce the number of houses and people our team come into contact with. This minimises both the number of people visiting each home and minimises the number of homes each team member visits. We have also restricted any non-critical visits to homes, to only carers or nurses. We are using technology as a replacement for face to face visits and are happy to connect with you via video link on FaceTime, Skype or Zoom.
These measures reduce exposure for our families and our team as we work through this together.
At Home Care will continue to care for our families at home if they get sick with a cold, a flu, or even with COVID-19 (assuming hospitalisation is not required). Whilst we are hopeful this outbreak will not reach our At Home Care family, we are prepared in the event that it does. We have:
Clinical phone support is available 24/7 by calling us on 9381 3344.
As a healthcare provider, we are taking all possible precautions to prevent the spread of COVID-19. Our team are receiving regular updates and are strictly following all advice provided by the Government Department of Health regarding hygiene and infection control.
The Government of Western Australia has advised that people must do the following to help slow the spread of COVID-19 in Australia:
If you have any of the following symptoms, you are eligible to be tested for COVID-19.
If you have a confirmed case, you must isolate yourself to stop the virus spreading.
The Western Australian Government’s Department of Health website provides the most up-to-date information about COVID-19. This includes advice on how to protect yourself and your family, as well as symptoms to look for and when and how to get tested. www.health.wa.gov.au/Coronavirus
You can also call the WA COVID-19 Helpline on 132 68 43 or the National Coronavirus Helpline on 18002 020 080.
The National Disability Insurance Scheme (NDIS) website also provides information about COVID-19 and advice for NDIS participants and people living with disability. www.ndis.gov.au/Coronavirus
If you are experiencing any stress or anxiety as a result of COVID-19 please remember support is available:
The Australian Red Cross' Covid Connect is a free social phone call to provide support and community connection to adults who are feeling socially isolated as a result of COVID-19. To register for a call visit www.redcross.org.au/covidconnect or call 1800 733 276.
The Lifeline telephone, text and webchat services are available 24/7 to support you during the COVID-19 outbreak. To contact Lifeline phone 13 11 14, text 0477 131 114 or chat online at: www.lifeline.org.au/get-help/
The Beyond Blue Coronavirus Mental Wellbeing Service is available 24/7 at www.coronavirus.beyondblue.org.au. There is a dedicated phone line, staffed by mental health professionals briefed on the pandemic response, available on 1800 512 348.
HelpingMinds is providing free emotional support services to anyone in WA feeling overwhelmed by the current COVID-19 situation or their personal circumstances. You can access free phone or video counselling sessions with a mental health professional, without the need for a referral. www.helpingminds.org.au/covid-19/
As a leading NDIS and in-home care agency in Perth and regional WA, we are committed to providing you and your family with personal care, domestic and nursing support tailored to suit your needs. By offering disability support and digital healthcare services in the comfort of your home surroundings, we’re able to encourage positive experiences and build your confidence. If you live in Perth or regionally in WA and are trying to find a NDIS service provider who offers flexible home carer and nursing services, consider At Home Care.
As registered NDIS service providers, our knowledgeable team are here to help.
For more updates and information on how we're tackling COVID-19, please visit our information page.