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08 9381 3344


At Home Care closely monitors COVID-19 and has strict measures to keep our families, teams, and community safe. We are following Government advice and providing regular updates to our team and families.

The Western Australian Government's extension of the mandatory COVID-19 vaccination policy includes all people working in disability community care. In line with this Government mandate, every member of the At Home Care team will have received one dose of a COVID-19 vaccine by 1 December 2021 and be fully vaccinated by 31 December 2021.

As always, the health and safety of our families and people is our priority. If you have any questions at all, please contact At Home Care on 9381 3344.

Service provision

The care and nursing services At Home Care provide are essential and proceed as normal, regardless of the presence of COVID-19 in the community. We have a large team of over 550 carers and nurses and can continue to provide our families with consistency of care, even if some of your regular carers are unavailable.



Care if you are sick

At Home Care will continue to care for our families at home if they get sick with a cold, a flu, or even with COVID-19 (assuming hospitalisation is not required). Whilst we are hopeful this outbreak will not reach our At Home Care family, we are prepared if it does.

We have:

  • A large stock of Personal Protective Equipment (PPE), including gowns, N95 masks and face shields/goggles
  • A dedicated Response Team who are available 24/7, led by our Specialist Infection Control Nurse
  • Protocols, guidelines and an internal training program to ensure our team are confident in the management of PPE, hygiene, cleaning and travel requirements.

Clinical phone support is available 24/7 by calling us on 9381 3344.

What we are doing

Since the beginning of the pandemic At Home Care has been following and adhering to the recommendations and health advice from the WA Government. In addition, we have a dedicated COVID-19 response team, led by a Specialist Infection Control Nurse, who meet regularly and ensure At Home Care is well prepared with the training and protocols, personal protective equipment, and resources needed to continue service provision regardless of COVID-19 in the community.

As a healthcare provider we are taking all possible precautions to prevent the spread of COVID-19. Our team are receiving regular updates and are strictly following all advice provided by the Government Department of Health regarding vaccination, hygiene and infection control.

What you can do

The Government of Western Australia has advised people must do the following to help slow the spread of COVID-19 in Australia:

  • Consider receiving a COVID-19 vaccine
  • Practice good hygiene and social distancing
  • Check in using the COVID SafeWA app when visiting businesses and events 

If you meet any of the following criteria, please get tested:

  • Have a fever equal to or above 38°C and/or a history of a fever in the last few days
  • Have an acute respiratory infection e.g. shortness of breath, cough, sore throat
  • Experience a loss of smell or taste
  • Visited any confirmed COVID-19 case locations 

If you are unwell, even if you have tested negative to COVID-19, please stay home and away from others. 

More Information

The Western Australian Government’s Department of Health website provides the most up-to-date information about COVID-19. This includes advice on how to protect yourself and your family, as well as symptoms to look for and when and how to get tested.

You can also call the WA COVID-19 Helpline on 132 68 43.

For more information on the COVID-19 Vaccine please click here for the latest Government advice specifically for people with disability. 

The National Disability Insurance Scheme (NDIS) website also provides information about COVID-19 and advice for NDIS participants and people living with disability.


If you are experiencing any stress or anxiety as a result of COVID-19 please remember support is available:

The Australian Red Cross‘ Covid Connect is a free social phone call to provide support and community connection to adults who are feeling socially isolated as a result of COVID-19. To register for a call visit or call 1800 733 276.

The Lifeline telephone, text and webchat services are available 24/7 to support you. To contact Lifeline phone 13 11 14, text 0477 131 114 or chat online at:

The Beyond Blue Coronavirus Mental Wellbeing Service is available 24/7 at There is a dedicated phone line, staffed by mental health professionals briefed on the pandemic response, available on 1800 512 348.

HelpingMinds is providing free emotional support services to anyone in WA feeling overwhelmed by the current COVID-19 situation or their personal circumstances. You can access free phone or video counselling sessions with a mental health professional, without the need for a referral.

Please contact us if you have any questions or concerns, and from the whole At Home Care team, please stay safe.

A tailored service to suit your needs

As a leading NDIS and in-home care agency in Perth and regional WA, we are committed to providing you and your family with personal care, domestic and nursing support tailored to suit your needs. By offering disability support and digital healthcare services in the comfort of your home surroundings, we’re able to encourage positive experiences and build your confidence. If you live in Perth or regionally in WA and are trying to find a NDIS service provider who offers flexible home carer and nursing services, consider At Home Care.

For more information about our in-home care services, nursing support and disability services in Perth or throughout WA, please contact our friendly team today on (08) 9381 3344.

As registered NDIS service providers, our knowledgeable team are here to help.

Get in touch today!

We are committed to providing you and your family with personal, domestic and nursing support tailored to suit your needs.
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Partners and Affiliations

At Home Health is proud to be affiliated with the following organisations:
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For more updates and information on how we're tackling COVID-19, please visit our information page.