At Home Health is committed to protecting your privacy as a client and an online visitor to our website.
Whilst every effort is made to keep the information on this website up to date and accurate, At Home Health is not liable for errors or omissions or the consequences of errors or omissions.
All information and advice on this website is of a general nature only and not specific or taking into account your individual circumstances. Before making any significant decision you should obtain appropriate advice.
At Home Health reserves the right to revise any publications and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. Also any images used in this site are for illustration purposes only and do not necessarily represent actual products or people.
Comments on this website may include statements by individuals, consequently the website does not necessarily reflect the views of At Home Health, their partners or any particular individual.
INFORMATION WE COLLECT FROM YOU
In the course of your visits to our website or use of our services, we may obtain the following information about you: name, company name, email address, telephone number, billing address, geographic location, IP address, survey responses, support queries, blog comments and social media handles (together ‘Personal Data’).
HOW WE USE YOUR INFORMATION
Personally Identifiable Information: We use the information we collect to deliver our services to you, including: communicating with you, providing technical support, notifying you of updates, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalised website experience.
Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymised forms to improve our services, including: administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting client needs generally.
Any information you approve to make publicly available, such as testimonials on our website, will be available for others to see. If you request this information to be removed, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
STORAGE AND SECURITY OF YOUR INFORMATION
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorised use or access.
To enable us to deliver our services, us or our third party suppliers, may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections.
We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.
COOKIES AND PIXELS
SHARING YOUR INFORMATION WITH THIRD PARTIES
We do not and will not sell or deal in Personal Data or any customer information.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of At Home Health, our clients or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.
LINKS TO OTHER WEBSITES