A little help goes a long way

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Sometimes you just need a little extra help when living with an injury or recovering from a health issue. At Home Help makes your daily life easier.

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The Help You Need in the Place You Live

Sometimes you just need a little extra help when living with an injury or recovering from a health issue.

At Home Help offers an extensive range of personalised domestic services dedicated to making your daily life easier.

Our Domestic Support, Concierge and Asset Management services include home management, maintenance and inspections, cleaning, shopping and food preparation, and transport and can be booked through our 24/7 on-call service. 

The Concierge service supports independent living for people with a disability or recovering from an injury or surgery through assisting and managing all the regular demands of home living.  Examples include arranging trades and support for domestic duties, setting up utilities and technology, purchasing equipment, and desktop researching. 

The Asset Management service offers home safety inspections, such as smoke detector, RCD, and pool fencing together with regular home inspections (similar to a rental inspection) to give you the peace of mind that your household is safe and in full working order.

At Home Help handle a number of daily requests for services. All bookings, time-recording and invoicing are managed through a dedicated Enterprise Management System (EMS).

Our expert, multi-skilled staff understand the challenges one faces with permanent injury or extended rehabilitation.  Many of our staff members are also currently carers or were previously carers themselves. We take care of the little details so you can focus on what’s important.

Household Management and Support

Domestic Support

Cleaning

At Home Help offers a multitude of flexible services to assist you to remain independent in the home. Many traditional cleaning agencies do not have an understanding of your specific needs. For example, your cleaning requirements in the bathroom may be very different to those of a typical home. As many of our staff have previously been carers, we have a full understanding of your specific cleaning requirements.

Shopping Service

Our shopping service makes sure that food is always on your table. We offer general grocery shopping and unpacking, assisting with organising meal services, and preparing meals for you and/or assisting you with the preparation and cooking.

Driver/Transport Services

Our driver and transport services empower you to live a connected and integrated lifestyle. All of our specialised transport staff are trained and operate safe and clean vehicles to make sure you get where you need to go.

Concierge Services

The concierge service supports independent living for people with a disability or recovering from an injury/surgery through assisting and managing all the regular demands of home living. 

Examples of concierge services include:

  • Obtaining quotes and purchasing of whitegoods, equipment, garden supplies, electronics, tickets etc
  • Facilitating domestic and overseas holidays and travel insurance
  • Arranging home maintenance such as plumbers, cleaners, electricians, skip bins, carpenters, handymen, landscapers and fire safety
  • Project management for home renovations or upgrades of bathrooms, kitchens, repainting, patio builds, room conversions, garage doors, colour bond fencing etc
  • Arranging installation of security cameras, alarm systems and security doors
  • Research and location of disability appropriate homes
  • Organisation of repairs for electronic equipment such as mobile phones, TV’s, cars or medical equipment
  • Assistance with paperwork and enrolments for courses, gym, person training sessions, day care, memberships etc

All concierge or property services can be booked through At Home Help on 08 9381 3344 or via help@athomehealth.com.au.

Asset Management

At Home Help offer Asset Management Services including home safety inspections, such as smoke detector, RCD, and pool fencing together with regular home inspections (similar to rental inspections).

All asset management services are underpinned by a dashboard facility clearly displaying all assets together with inspection dates and reports plus a complete maintenance record for each home. 

All concierge or property services can be booked through At Home Help on 08 9381 3344 or via email help@athomehealth.com.au

Free Wheelchair Accessible Van Hire

We offer complimentary use of our wheelchair accessible van.

You don’t need to be a client. In fact most of our clients have their own vehicle! This free service is aimed at assisting those still in hospital to access the community.

You provide the driver, usually a family member or friend, and we provide:

  • Van with no hire fee (fuel and parking is at own cost)
  • Demonstration on how to use wheelchair hoist and restraints

The van is safe to drive with a C Class (regular) license.

 

For more information please contact us on (08) 9381 3344 or to discuss your support needs.

Get in touch today